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| What's the
Buzz ! |
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| SNT CORPORATE OFFICE LAUNCH &
READER DIGEST SIGNING CEREMONY |
| The date 20th July 2006 commemorated SnT corporate
office launch. Our new office which is located in Temasya Industrial Park, Glenmarie was
overwhelmed with over 100 invited guests and media representatives. We were privileged to
have the Deputy Minister of Science, Technology and Innovation, YB Dato' Kong Cho Ha to
officiate the event. Our CEO, David Wong emphasized on the consolidation of our existing
operations under one roof, strengthening our position as a one-stop center for eFulfillment
BPO services in his opening speech.
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| "It brings me great pleasure to witness the growing
success of a local MSC status company like SnT to expand their wings abroad and providing
professional services which are at par with international standards. This further
testifies that our local companies, if equipped with the right business proposition,
innovative mindset and the commitment for success can compete globally and thrive in a
borderless competitive environment," said YB Dato' Kong Cho Ha.
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| The Reader's Digest signing ceremony was also held
in conjunction to our new office launch. Reader's Digest Managing Director for Asia,
Ms Rosemarie Wallace, Southeast Asia region was accompanied by Mr. Koh Jin Kiat,
Supply Chain Director and several other RD's staff staffs witnessed the signing ceremony.
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| The partnership will enable SnT to extend support to
all of Reader's Digest Asia's customer care programmes and activities for Malaysia and Singapore,
including handling of all inbound and outbound customer interaction channels, developing
best-practices for lead generation and pre-sales processes, designing winning strategies for
revenue growth and market expansion along with providing a state-of-the-art regional contact centre
hub for customer service excellence.
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| MALAYAN FLOUR MILLS IS OUR
LATEST ACHIEVEMENT |
| Malayan Flour Mills Berhad (MFM),
a public listed company incorporated in 1961, is a pioneer in the flour industry in Malaysia.
Its two flourmills located at Lumut, Perak and Pasir Gudang, Johor are the most modern in
Malaysia and MFM is currently one of the top three flour millers in the country. Presently,
the Malaysian mills are producing 1,200 tonnes of flour per day. MFM's flour under its core
brands namely Diamond, Balance and Blue Bicycle, are much sought after for the production of
quality bread, confectionery, cookies and noodles among other things.
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| Since its inception, MFM has diversified
its business from flour milling to include the manufacture of animal feeds and integrated
poultry business. Its integrated poultry business includes the manufacture and sale of animal
feeds (Dindings Soya & Multifeeds Sdn Bhd and MFM Feedmill Sdn Bhd), processing and sale of
poultry products (Dindings Poultry Processing Sdn Bhd) and the breeding and sale of day-old
chicks (Dindings Broiler Breeder Farm Sdn Bhd and Semakin Dinamik Sdn Bhd) |
| SnT have been appointed a five-year
contract with MFM to provide innovative outsourcing services in the area of lead logistics
management. SnT is set to improve inefficiencies in their supply chain execution, in areas
of Transportation Management, Warehousing, Order Processing, Logistics Administration and
high inventory costs. The aim is to curb high inventory stock and provide proper visibility
of the stock movement. SnT also believe in imparting practical and effective IT tools for
their business forecast expansion within Malaysia. Our ultimate goal is to provide an
automated end to end fulfillment from customer's order to door step through our
Business Process Outsourcing (BPO) methodologies.
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| CEO David Wong has reiterated that our
key strength is our ability to innovate solutions for our clients. He added that "SNT is
committed to innovate and implement new ideas and solutions to produce high impact results
for MFM. We are confident that the partnership with MFM would be of great success with the
tremendous support and commitment from top management of both companies." |
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| SNT PARTICIPATED IN
THE 2ND ANNUAL SCM LOGISTICS WORLD 2006 |
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| For the first time
SnT has participated in the 2nd Annual SCM Logistics World 2006 exhibition and this
inaugural event was held in Suntec Exhibition & Convention Center, Singapore and was
organized by Terrapinn Pte Ltd. It was by far the largest and most respectable logistic
& supply chain event for the manufacturing industry. |
| Over 30 companies
from the Asia Pacific regions have participated in this event. The entire event consisted
of summits, multiple-streamed conferences and exhibition, Excellence Awards Gala Dinner
and focused group masterclasses. SnT have opted the 2-day exhibition which was held from
the 17th - 18th October 2006 under the Logistics & SCM Pavilion. The other two pavilions
were India/China Pavilion and Material Handling & Industrial Automation Pavilion. |
| This year the motto
is "Reshape" and it is about recognizing the shift of supply chain efficiencies and
embracing the best practices not only from the western world but from Asia. |
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This event
garnered the support of
fortune 500 and Asian 500 manufacturing companies where delegates particularly
across Asia Pacific were able to reach out to regional decision makers interested
to engage in the latest solutions, products and services.
As part of our Marketing initiatives under Corporate Branding and Promotion plans,
this event was an ideal platform to create awareness and build a strong brand name
for the company. Establishing and maintaining a positive corporate reputation and
strong brand image is very important for ensuring healthy revenue streams and
business continuity of the company in the long run. This is also in line with the
company's vision to become the "Asia's Leading eFulfillment Solutions Provider".
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| RAYA OPEN HOUSE AT TEMERLOH |
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Our SnT colleagues for the MNI account
organized a Hari Raya Aidilfitri open house at Hotel Seri Malaysia, Temerloh,
Pahang on the 4th November 2006. Majority of them are based in Mentakab manning
the warehouse & distribution for our customer MNI. This is the 2nd consecutive
Raya open house which was organized by them.
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| Family members were also invited
to the get-together. Guest were entertained by a karaoke singing session
which delighted many. Our COO, Aaron Lim, Senior BD Manager David Yong as
well as the HR team made a special trip to Temerloh just to celebrate with
them. David Yong mentioned that small gatherings such as this foster camaraderie
among SnT staffs especially during the festive season. He added that it also
boost staff morale and thanked the Management for being supportive.
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| READERS'S DIGEST EDITOR IN CHIEF MADE HOUSE CALLS TO SNT |
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Reader's Digest Editor-in-Chief
for Asia Pacific Jim Plouffe, paid a courtesy visit to SnT on the 29th November 2006.
He was accompanied by representatives from RD Kuala Lumpur office. Jim's main agenda for
the visit was to have an open discussion with our current RD contact center team.
He wanted our staff to share their experiences with the subscribers and hope to identify
any areas for improvement. Jim gave our team some tips on how to address certain comments
and complaints from the subscribers. Meantime, he also shared with us on the company's
plans to further improve the magazine's contents particularly to appeal to our Asian market. |
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| SNT's SPORTS & RECREATIONAL
COMMITTEE 2007 LAUNCH |
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The Sports and Recreational
Committee have finally met on 8th December 2006 after a brief delay due to ongoing
projects. Cheah KL (Finance) has been unanimously elected as the President along
with Sharon Francis (Marketing), Maswati (HR) and Fadzillah (Finance) as Vice President,
Secretary and Treasurer respectively. Two sub-committees were formed for Sports Div.
headed by Zul (Admin) and Recreational Div. headed by Ow (IT). The newly formed Sports
& Recreational Committee (SRC) had recently organized a 2-in-1 event to officially
launch the team as well as to celebrate the birth of New Year 2007. |
. It was held on the 5th January 2007
at our SnT Corporate HQ. Our staff and selected guest were invited to the event.
The launch cum celebration began with an Opening Speech from our Group CEO, David Wong
which he later gave a special announcement for Long Service Award to Beh Wei Liang
(ex-Senior IT Manager) and introduced the latest recruit to SnT Senior Management team,
Jeffrey Russell as our Vice President for Global Expansion with core focus in Contact
Center Services. This was followed by a short and sweet speech by our COO, Aaron Lim and
his team. FC Tai, our CFO also gave a few words to wish staff a promising new year ahead.
Our HR manager, Zoe Wong announced the new recruits as well as promotion list. SRC's President,
Cheah KL concluded the chain of speeches for the event. He gave insights of what events to come
in 2007 and introduced the entire team. SRC had improvised the opening ceremony by having
our CEO kicked a mini soccer ball into a goalie. He took a handsome four trials before he
got his kick on target! Staff and guest were then treated with buffet style dinner.
Our HR Department relentlessly helped with the catering and provided assistance to the other
coordination tasks on the event day. There were several games booths where staff got to play
some games and win prizes. |
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. . The highlight was to
see our handpicked senior management team in the wiener eating contest. It was
definitely a rare sight and guests were very supportive by cheering and motivating
them. Despite the short time frame granted to plan and prepare for the launch
and last minute unforeseen surprises, our SRC managed to smooth sail the entire
program for the evening. SnT Boleh! |
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| WARM WELCOME |
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| We would like to welcome the following
people to the SnT family
SnT Global:
- Ms Deneshwari D/O Kumaresin a.ka Tina, Receptionist
- Mr. Cheah Yuen Weng, Eddy, Technical Support Manager
- Ms. Norhayati Binti Mohd Said, Contact Center Team Leader
- Mr. Abdul Hakam Jahidin, Data Entry Clerk
- Ms. Afidah Bt Shalihin, Data Entry Clerk
- Ms. Fatimah Binti Jamil, Data Entry Clerk
- Ms. Wong Soo Wei @Zoe, Human Resources Manager
- Ms. Fadzilah Binti Abdul Ghan, Account Assistant
- Ms. Siti Myzula Binti Sarjani, Data Entry Clerk
- Ms. Norhazrina Binti Othman, Letter Handling Clerk
- Ms. Zarita Binti Kaldin, Letter Handling Clerk
- Ms. Yazila Binti Senin, Letter Handling Clerk
- Mr. Chandran A/L Pompayan, Whse Assistant
- Mr. Suhaimi Bin Osman, Lorry Driver - MNI
- Ms. Asma Bt Mohd Yusof, Helpdesk Coordinator
- Mr. Azhar Bin Tamby, Helpdesk Support Engineer
- Mr. Bryan Robson Bala, Technical Support Coordinator
- Ms. Krystal Natalie Culas,Contact Center Executive
- Tan Pee Wah, Operations Clerk
- Goh Cheng Hen, Assistant Manager Transport
- Celine Chan Hooi Li, General Manager Contact Centre
- Juliana A/P James, Project Manager
- Leong Fui Yung, Contact Centre Executive
- Masliyana Ahmad, Contact Centre Executive
- Suhaimi Che Wil, Contact Centre Executive
- Noraini Mohammad, Contact Centre Executive
- Nor Izni Abd Wahab, Data Entry Clerk
- Khairul Hakimah Mohd Tahir, Letter Handling Clerk
- Shoghin Ridvanchrinath, Backend Support
- Shahronizam Idham, Customer Call Centre Agent
- Jeffrey Keith Russell, Vice President - Global Expansion
- Thangakalithasan Sothinathan, Customer Call Centre Agent
- Lau Aik Leng, Contact Centre Executive
- Maswati Shah Rudin, HR Executive
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Feedback |
| We
hope you have enjoyed this issue of SnT News. Look for this
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latest product news, success stories, and more. We welcome your
feedback... please email your comments, questions and suggestions
to SnT
Global. ©
2005 SnT Global Sdn. Bhd. All rights reserved.
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