- Event Management Control System (EMC)

The 'Operating System' of SnT's HeLP™ platform is the Event Management and Control System (EMC). The EMC is the core application of HeLP™.

Conceived as a workflow coordinator to integrate eLogistics activities to the fulfillment processes, Its primary role is to capture and create events in the process and be able to notify or broadcast messages through a variety of channels including fax, mobile Short Messaging Service (SMS), or email with regards to various event triggers. Event triggers can take the form of shipment status flag, exceptions and workflow progression triggers.

SnT's EMC revolves around our key expertise in providing Application and Data integration supporting a SnT's domain expertise in Logistics and Supply Chain business processes. With the coupling of leading edge technology and a deep understanding of business process, the EMC is able to provide event exception definition for control purposes. Hence, EMC will be able notify and escalate unattended exceptions defined for detection and monitoring across workflows and supply chain activities.

These exceptions are automatic triggers via email alerts. It also supports and enable NHA (Non-human attendant) automation of processes and activities of defined cause and effect.