Contract logistics

A fully managed logistics operation. SNT provides the space, systems, people and processes to run warehousing, inventory and fulfilment as an operating function, across five fulfilment centres in Malaysia and Singapore.

Discuss operating requirements

A fulfilment centre with its roof removed: rows of pallet racking, forklifts working the aisles, empty pallets stacked at one end, a packing run, and a lorry at the loading bays.

Why outsource the operation?

The cost of running a warehouse is not just rent. It is the people, supervision, systems, equipment and management required to keep it operating every day. Contract logistics moves that operational responsibility to SNT. Space, staffing and processes are managed around the account, without requiring the brand to build and maintain the entire operation itself.

  1. Hiring for peak, supervising shifts and covering absence become SNT's responsibility. Permanent teams are trained on the account's processes, with a dedicated manager responsible for day-to-day operations.

  2. Stock is allocated space within SNT's existing network, dedicated or shared according to the operation. Capacity can be matched to the stock profile and operating requirements rather than a warehouse commitment made years in advance.

  3. Marketplace orders, retail deliveries, wholesale pallets and shop replenishment are handled according to their respective requirements within the same operating environment.

  4. Stock can be held on both sides of the Malaysia–Singapore border, with scheduled movements between locations and customs documentation handled as part of the operation.

What the operation covers

  • Rows of pallet racking seen at an angle, every level stacked with wrapped cartons.

    Dedicated or shared space, racked according to stock profile, across five fulfilment centres in Malaysia and Singapore.

    Warehousing

  • Gloved hands closing a plain carton on a packing bench, tape and flat boxes beside it.

    Orders picked and packed according to channel, customer and service requirements.

    Fulfilment

  • Components laid out in trays on a work table beside a part-packed divided box.

    Kitting, bundling, labelling and quality checks according to defined operating requirements.

    Value-added services

  • A long inspection bench of opened cartons and empty trays, an operator working at one end.

    Returned inventory received, assessed and processed back to sellable stock or held for further instruction.

    Returns and repairs

  • A trolley of component trays parked beside a production line running away from camera.

    Components and materials staged and delivered to production lines according to schedule.

    Production line supply

  • A box truck at a loading bay, tail lift down with a wrapped pallet on it.

    Stock held in Malaysia and Singapore, with scheduled movements between locations and customs documentation managed as part of the operation.

    Cross-border

The SNT network

Five operating locations across Malaysia and Singapore provide the physical infrastructure for warehousing, fulfilment and regional distribution.

Shah Alam U10

Selangor · No. 20, Lot 59939, Jalan U10/99, 40150 Shah Alam, Selangor

Floor area

140,000 sq ft

The loading bays at Shah Alam U10 from the air, trailers docked under the canopy and pallets staged out on the apron.

Subang Jaya HQ

Selangor · No. 2, Lot 2610, Jalan Subang 6, Taman Perindustrian Subang, 47610 Subang Jaya, Selangor

Floor area

80,000 sq ft

The Subang Jaya headquarters from the air, the SNT sign along the upper floor and a container standing at the dock below.

Subang Jaya II

Selangor · Lot 882, Jalan Subang 9, Taman Perindustrian Subang, 47610 Subang Jaya, Selangor

Floor area

80,000 sq ft

Two operators moving a pallet of cartons into a container at the Subang Jaya II dock, one steering the pallet jack and the other steadying the stack at the trailer door.

Johor Bahru

Johor · Lot 7712 & 7713, Jalan Tampoi 2/2, Kawasan Perindustrian Tampoi, 81200 Johor Bahru, Johor Darul Ta'zim

Floor area

40,000 sq ft

The gated entrance to the Johor Bahru facility, the SNT Global Logistics sign on the fence and Johor state flags beside it.

Singapore

Changi South · 10 Changi South Street 2, #04-01, Singapore 486596

Floor area

40,000 sq ft

The loading bays beneath 10 Changi South Street 2, containers backed in under the building and a prime mover waiting on the apron.

Frequently Asked Questions

What is contract logistics?
The outsourcing of warehousing, inventory management and fulfilment to a provider under a long-term agreement, run to the account's processes and service levels rather than off a rate card.
How is contract logistics different from your fulfilment service?
Fulfilment runs orders within SNT's shared operation. Contract logistics transfers a broader part of the operation to SNT, including allocated space, staffing and processes configured to the account.
Do we get dedicated space and a dedicated team?
Dedicated space and a dedicated team are available for larger accounts and are scoped during setup. Smaller operations run within SNT's shared operation.
What size of operation does this suit?
Contract logistics is best suited to brands that need their own space, team and processes. For smaller volumes, shared fulfilment is usually the better arrangement.
Can SNT operate according to our processes?
Yes. Operating procedures can be documented and configured around the account's requirements before go-live, subject to operational feasibility.
Who will we deal with day to day?
A dedicated manager is responsible for the day-to-day running of your operation and is your first point of contact.
How will we know the operation is performing?
Service levels are agreed before go-live and reported against. You see stock, orders and deliveries live in SNT's systems, with regular performance reviews.
Will our customers notice the move?
The move is planned in stages, with a set go-live date, so that orders keep flowing while stock is migrated.
Can the operation grow or shrink with us?
Yes. Space and staffing are matched to your stock profile and volumes, rather than fixed years in advance.

Tell us what you’re shipping

A short conversation, and we will tell you what we would do with it. No obligation, and we will not add you to a mailing list.

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